Operating system: Debian 9.9 stretch
Expected behavior:
at the last point:
sudo apt-get install zammad
should install everything.
Actual behavior:
if i do “apt-get install zammad” i get the error that the package could not be found.
Steps to reproduce the behavior:
Sorry if there is a simple solution, I´m new here…
Thanks for your help
Please post the output of the following commands:
cat /etc/apt/sources.list.d/zammad.list
sudo apt-get update
apt-cache policy zammad
nano /etc/apt/sources.list.d/zammad.list
#This File was generated by dl.packager.io
deb https://dl.packager.io/srv/deb/zammad/zammad/stable/debian 9 main
root@zammad:/home/user# apt-get update
Ign:1 Index of /debian stretch InRelease
Hit:2 Index of /debian-security stretch/updates InRelease
Hit:3 Index of /debian stretch-updates InRelease
Hit:4 Index of /debian stretch Release
Ign:5 https://dl.packager.io/srv/deb/zammad/zammad/stable/debian 9 InRelease
Ign:6 https://artifacts.elastic.co/packages/5.x/apt stable InRelease
Hit:7 https://artifacts.elastic.co/packages/5.x/apt stable Release
Get:9 https://dl.packager.io/srv/deb/zammad/zammad/stable/debian 9 Release [1,217 B]
Fetched 1,217 B in 0s (1,861 B/s)
Reading package lists… Done
root@zammad:/home/user# apt-cache policy zammad
N: Unable to locate package zammad
OK, that’s very strange. I tried this on my system, and there it works fine:
martin ~ # apt update
OK:1 http://security.debian.org stretch/updates InRelease
Ign:2 http://ftp.de.debian.org/debian stretch InRelease
OK:3 http://deb.debian.org/debian stretch-proposed-updates InRelease
OK:4 http://ftp.de.debian.org/debian stretch-updates InRelease
OK:5 http://ftp.de.debian.org/debian stretch Release
OK:6 https://update.iserv.eu/debian stretch-unstable InRelease
OK:7 https://update.iserv.eu/debian unstable InRelease
Ign:8 http://deb.avast.com/lin/repo debian InRelease
Ign:9 https://dl.packager.io/srv/deb/zammad/zammad/stable/debian 9 InRelease
OK:10 http://deb.avast.com/lin/repo debian Release
Holen:11 https://dl.packager.io/srv/deb/zammad/zammad/stable/debian 9 Release [1.217 B]
Holen:14 https://dl.packager.io/srv/deb/zammad/zammad/stable/debian 9 Release.gpg [473 B]
Holen:15 https://dl.packager.io/srv/deb/zammad/zammad/stable/debian 9/main amd64 Packages [1.911 B]
Es wurden 3.601 B in 1 s geholt (2.652 B/s).
Paketlisten werden gelesen... Fertig
Abhängigkeitsbaum wird aufgebaut.
Statusinformationen werden eingelesen.... Fertig
Aktualisierung für 1 Paket verfügbar. Führen Sie »apt list --upgradable« aus, um es anzuzeigen.
martin ~ # apt-cache policy zammad
zammad:
Installiert: (keine)
Installationskandidat: 2.9.0-1556788014.16325a31.stretch
Versionstabelle:
2.9.0-1556788014.16325a31.stretch 500
500 https://dl.packager.io/srv/deb/zammad/zammad/stable/debian 9/main amd64 Packages
[...]
Sometimes APT breaks when it has downloaded damaged lists. Does this help?
find /var/lib/apt/lists -type f -not -name lock -delete
apt-get update
Also ensure that the Zammad lists are located in /var/lib/apt/lists
after apt-get update
, and not in /var/lib/apt/lists/partial
. Files in /var/lib/apt/lists/partial
usually indicate a problem. Also check that the contents of the files look correct:
martin /var/lib/apt/lists # head dl.packager.io_srv_deb_zammad_zammad_stable_debian_dists_9_*
==> dl.packager.io_srv_deb_zammad_zammad_stable_debian_dists_9_main_binary-amd64_Packages <==
Package: zammad
Filename: pool/main/zammad_2.9.0-1556788014.16325a31.stretch_amd64.deb
Size: 99130608
MD5sum: 7271394c52eb3aca8e3cc01e5555d186
SHA1: 86a717548a206067b393d232f021c2c386d1efaa
SHA256: 45cf8205a59da0aa87391df5019f8f3f8b2e04d38ce90790a7439fc38319c2b7
Version: 2.9.0-1556788014.16325a31.stretch
License: unknown
Vendor: Packager.io <https://packager.io>
Architecture: amd64
==> dl.packager.io_srv_deb_zammad_zammad_stable_debian_dists_9_Release <==
Codename: 9
Date: Mon, 06 May 2019 06:09:24 +0000
Architectures: amd64
Components: main
MD5Sum:
9f539a387a410c7163cb4042d213ec1a 10356 main/binary-amd64/Packages
70d5ee89b801f93d0f75478d4885c124 1911 main/binary-amd64/Packages.gz
d41d8cd98f00b204e9800998ecf8427e 0 main/binary-i386/Packages
024f1f9941158dbf2ac8332307610a5b 20 main/binary-i386/Packages.gz
SHA1:
==> dl.packager.io_srv_deb_zammad_zammad_stable_debian_dists_9_Release.gpg <==
-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1
iQEcBAABCAAGBQJc1XoEAAoJELbVg8y9M+644G0IAKgqZ9ODHSwB2vhM9/iJjzNm
PposAC2aE2BEP8QXmS2alLzds9B4eW+byoyebWgi+UaqU7M6Nz9adDiWp34ViZg3
1EFbbvXwQJn+s2b9ShqrxgynR5FnEe/zvJlZ4BU9xvIo/h0vQtchzsKUACxvDWFO
pdiVJNz3c2a+zGiALw2M+GEV4RmodLa3O3JtD6Q5vWIzgTNp3/RzCoEmw5J5L5uP
PsehQhTXDZ/jweEOC62azC0XqcCfrbOgtIPHnKXpr1ohZRuAgByjH5dOEjw8mNlf
leNrs34K5h15kOJAR9noDim90prn8hOcNDEU5F9R5NRdlWuuc/ZxJ2H1Lu95A6M=
=1Kep
Hi @martin.von.wittich ,
that didnt help either.
I tried Debian 9.8. now and it works, updated everything to 9.9 and it still seems to run…
don´t know what the problem was …
btw, now i have some ldap issues, but i will create a new topic for that.
Thanks for helping me
system
Closed
September 8, 2019, 3:20pm
6
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