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- Used Zammad version: 2.6
- Used Zammad installation source: (source, package, …) RPM
- Operating system: RHEL 7
- Browser + version: Firefox 63
- Under monitoring it should display no issues
- Under monitoring > Current Status it displays:
406 failing background jobs.
Failed to run background job #1 ‘BackgroundJobSearchIndex’ 10 time(s) with 60 attempt(s).
Steps to reproduce the behavior:
- Upgrade from Zammad 2.5 > 2.6
I have this morning updated our Zamad server to v2.6, everything went okay except for the LDAP sync flagging an error that was resolved with the help of another earlier post highlighting the same issue.
All that’s left to resolve now is the background jobs failing. Elasticsearch is running fine and I can’t see any other problems but I cannot seem to get the background jobs to begin processing again. I did find a script on another ticket but that either hasn’t made a difference or I don’t know how to run a script under zammad run rails c.
Some help to get this resolved would be much appreciated.