Can i somehow create a username without that being an email? Like when the user want to logon that he is using a username that its not hes mail?
Yes you can.
Import CSV like this into users:
id,login,firstname,lastname,email,web,phone,fax,mobile,department,street,zip,city,country,address,vip,verified,active,note,last_login,out_of_office,out_of_office_start_at,out_of_office_end_at,roles,organization
,LOGINNAME,Testing,Name,testname@domain.xyz,"","","","","","","","","","",false,false,true,"",false,GROUP
Change LOGINNAME and GROUP to your setup.
You’ll have to set up password later.
You can also change login names of existing accounts via e.g. console:
https://docs.zammad.org/en/latest/admin-console.html#change-update-login-name-of-user
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