I think everything is working properly. I tested to reply using web ui to email, and gmail and hotmail received my reply but in my Monitoring and Email setup I got this error
** * Channel: Email::Notification out Can’t use Channel::Driver::Smtp: #<Net::SMTPFatalError: 555 5.5.2 Syntax error. h19sm13272082pfn.114 - gsmtp >**
Thank you for the reply Sir @MrGeneration
i used this email for 3 weeks and no problem in sending and receiving of email in zammad…
and Im not trying any syntax, how can i check that?
This issue can appear any time from time to time.
A wrong syntax can be something like someone@somwhät.de or if you just type “someone” and forget the domain completely.
This can also get caused by an autoreply trigger, as users might also give you wrong E-Mail-Addresses.
As I said, the error can be caused on many ways.