Infos:
- Used Zammad version: 6.2.0-1711375558.ce1240f3.bookworm
- Used Zammad installation type: package
- Operating system: Debian 12
- Browser + version: Firefox 124.0.2
A freshly installed virgin zammad on this machine works, installed natively, behind apache2. However, after restoring a backup from a docker install, users cannot log on. I have run postinstall.sh after restoring, which has made this instance reachable again, but again, I unfortunately can’t log on.
Expected behavior:
Should be able to log in
Actual behavior:
Login fails with message CSRF token validation failed
production.log says:
I, [2024-04-07T08:28:13.404458#678-142620] INFO -- : Started POST "/api/v1/signin" for 2003:d3:c719:8b00::4c4 at 2024-04-07 08:28:13 +0000
I, [2024-04-07T08:28:13.411236#678-142620] INFO -- : Processing by SessionsController#create as JSON
I, [2024-04-07T08:28:13.411294#678-142620] INFO -- : Parameters: {"username"=>"**@**.org", "password"=>"[FILTERED]", "remember_me"=>"1", "f
ingerprint"=>"-449639643"}
I, [2024-04-07T08:28:13.414886#678-142620] INFO -- : CSRF token verification failed
I, [2024-04-07T08:28:13.415001#678-142620] INFO -- : CSRF token verification failed! (Exceptions::NotAuthorized)
app/controllers/application_controller/prevents_csrf.rb:36:in `verify_csrf_token'
app/controllers/application_controller/has_download.rb:17:in `block (4 levels) in <module:HasDownload>'
app/controllers/application_controller/has_download.rb:16:in `block (3 levels) in <module:HasDownload>'
app/controllers/application_controller/has_download.rb:15:in `block (2 levels) in <module:HasDownload>'
Steps to reproduce the behavior:
Install zammad natively, restore backup from docker host