Infos:
- Used Zammad version: 2.9
- Used Zammad installation source: package
- Operating system: Ubuntu 18.04.2
- Browser + version: Chrome 72.0.3626.109 (Official Build) (64-bit) (cohort: Stable) Revision fae8db7ab9280fa6704a59980263c804f809ebd5-refs/branch-heads/3626@{#857}
Expected behavior:
- Installation wizard
Actual behavior:
- 502 Bad Gateway
Steps:
- Install Elasticsearch and it attachment plugin
- Install Zammad on Ubuntu via DEB
- Modify server_name in zammad.conf
- Restart nginx
Hardware:
DigitalOcean Droplet
- 2 vCPUs
- 4 GB
- 80 GB Disk
Logs:
zammad.error.log
2019/02/19 15:58:03 [error] 1751#1751: *13 connect() failed (111: Connection refused) while connecting to upstream, client: (redacted), server: (redacted), request: "GET / HTTP/1.1", upstream: "http://127.0.0.1:3000/", host: "(redacted)"
2019/02/19 16:07:57 [error] 1751#1751: *16 connect() failed (111: Connection refused) while connecting to upstream, client: (redacted), server: (redacted), request: "GET / HTTP/1.1", upstream: "http://127.0.0.1:3000/", host: "(redacted)"
2019/02/19 16:15:17 [error] 1751#1751: *23 connect() failed (111: Connection refused) while connecting to upstream, client: (redacted), server: (redacted), request: "GET / HTTP/1.1", upstream: "http://127.0.0.1:3000/", host: "(redacted)"
2019/02/19 16:34:45 [error] 32223#32223: *1 connect() failed (111: Connection refused) while connecting to upstream, client: (redacted), server: (redacted), request: "GET / HTTP/1.1", upstream: "http://127.0.0.1:3000/", host: "(redacted)"
zammad.conf
#
# this is the nginx config for zammad
#
upstream zammad-railsserver {
server 127.0.0.1:3000;
}
upstream zammad-websocket {
server 127.0.0.1:6042;
}
server {
listen 80;
# replace 'localhost' with your fqdn if you want to use zammad from remote
server_name (redacted);
root /opt/zammad/public;
access_log /var/log/nginx/zammad.access.log;
error_log /var/log/nginx/zammad.error.log;
client_max_body_size 50M;
location ~ ^/(assets/|robots.txt|humans.txt|favicon.ico) {
expires max;
}
location /ws {
proxy_http_version 1.1;
proxy_set_header Upgrade $http_upgrade;
proxy_set_header Connection "Upgrade";
proxy_set_header CLIENT_IP $remote_addr;
proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
proxy_set_header X-Forwarded-Proto $scheme;
proxy_read_timeout 86400;
proxy_pass http://zammad-websocket;
}
location / {
proxy_set_header Host $http_host;
proxy_set_header CLIENT_IP $remote_addr;
proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
proxy_set_header X-Forwarded-Proto $scheme;
proxy_read_timeout 300;
proxy_pass http://zammad-railsserver;
gzip on;
gzip_types text/plain text/xml text/css image/svg+xml application/javascript application/x-javascript application/json application/xml;
gzip_proxied any;
}
}
systemctl status zammad
- zammad.service
Loaded: loaded (/etc/systemd/system/zammad.service; enabled; vendor preset: enabled)
Active: active (running) since Tue 2019-02-19 14:20:20 UTC; 1h 53min ago
Main PID: 16740 (sleep)
Tasks: 1 (limit: 4704)
CGroup: /system.slice/zammad.service
└─16740 /bin/sleep infinity
Feb 19 14:20:20 (redacted) systemd[1]: Started zammad.service.
systemctl status zammad-web
- zammad-web.service
Loaded: loaded (/etc/systemd/system/zammad-web.service; enabled; vendor preset: enabled)
Active: active (running) since Tue 2019-02-19 16:32:30 UTC; 36s ago
Main PID: 1246 (sleep)
Tasks: 1 (limit: 4704)
CGroup: /system.slice/zammad-web.service
└─1246 /bin/sleep infinity
Feb 19 16:32:30 (redacted) systemd[1]: Started zammad-web.service.
systemctl status zammad-worker
- zammad-worker.service
Loaded: loaded (/etc/systemd/system/zammad-worker.service; enabled; vendor preset: enabled)
Active: active (running) since Tue 2019-02-19 14:20:20 UTC; 2h 0min ago
Main PID: 16748 (sleep)
Tasks: 1 (limit: 4704)
CGroup: /system.slice/zammad-worker.service
└─16748 /bin/sleep infinity
Feb 19 14:20:20 (redacted) systemd[1]: Started zammad-worker.service.
systemctl status zammad-websocket
- zammad-websocket.service
Loaded: loaded (/etc/systemd/system/zammad-websocket.service; enabled; vendor preset: enabled)
Active: active (running) since Tue 2019-02-19 14:20:20 UTC; 1h 56min ago
Main PID: 16747 (sleep)
Tasks: 1 (limit: 4704)
CGroup: /system.slice/zammad-websocket.service
└─16747 /bin/sleep infinity
Feb 19 14:20:20 (redacted) systemd[1]: Started zammad-websocket.service.