SMTP gmail "system adress display name"

I managed to synch and OAth my private gmail account with my adress.
How can i show my own “system” adress display name?
eg: is connected to (IMAP set up)
but when sending mails, customers still get mails from “max muster via max helpdesk
Is it not possible to send mails from zammad ticket system via my smtp maxmuster@gmail hiding any xxx@zammad?


  • Used Zammad version:
  • Used Zammad installation type: (source, package, docker-compose, …)
  • Operating system:
  • Browser + version:

Expected behavior:

Actual behavior:

Steps to reproduce the behavior:

I believe you already wrote a mail to Zammad support, if not, please do so if you’re using the hosted environment. :slight_smile: If you already did, then I already did answer you.

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