- Used Zammad version: 3.3.x
- Used Zammad installation source: Package
- Operating system: Ubuntu 18.04 TLS server x&$
- Sending emails via the mail channel is not always functional
- Hi all,
in on the installation for my company we are having problems sending emails.
Sometimes Zammad encounters a Read Timeout error on the SMTP driver. Testing from the console the connection via ping or via telnet the result on the connection status is always positive.
Is there any problem in handling exceptions in case of connection errors?
I attach the screenshots about the problem