- Used Zammad version: 6.5.0-1753964102.4fd737c2.noble
- Used Zammad installation type: package
- Operating system: 24.04.2 LTS
- Browser + version: edge
Expected behavior:
Tickets generated via Microsoft 365 Graph email capture should not take more than 2 minutes.
Actual behavior:
some emails arrive but take at least 5–7 minutes to be converted into tickets, and a few take up to 10 minutes.
Steps to reproduce the behavior:
i’ve connected email through microsoft 365 graph api
Saluti