SLAs controller - cannot use Token authentication


  • Used Zammad version: 5.0.2
  • Used Zammad installation type: docker-compose
  • Operating system: -
  • Browser + version: -

Expected behavior:

  • Issuing request against /api/v1/slas/… with Token Authorization would return the data

Actual behavior:

  • Response is: {"error":"Not authorized (token)!","error_human":"Not authorized (token)!"}
    NOTE: using basic HTTP auth works (but storing user’s password is a no-go for any real world systems, so not really a workaround)

I didn’t find any related documentation but then again lot of endpoints’ detail is undocumented to this day so I don’t expect it to be a barrier for make it work. Any help is appreciated to overcome this limitation.

CC @MrGeneration (even a “this is impossible in current release” is a sufficient answer as we should go forward and not wait for this feature)

thank you

Please don’t mention me out of the blue.
It’s causing a lot of noise on my end and slows me down, it will not speed up help on your end I’m afraid.

Ruled out every possibility so we’ve created a new access token (with the exact same set of permissions), deleted the old one and for some reason it works now…strange, probably was an internal data problem.

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