Show login field to use instead e-mail

  • Used Zammad version: 3.6.x
  • Used Zammad installation source: Docker
  • Operating system: Linux
  • Browser + version: Firefox or Chrome

Expected behavior:

  • Want to use another value on “login” field instead e-mail

Actual behavior:

  • The zammad use the same value for e-mail in “login”

Steps to reproduce the behavior:

  • It’s the normal behavior

I do this on the database

table: object_manager_attributes
column: name=login
Change the value for
— !ruby/hash:ActiveSupport::HashWithIndifferentAccess
signup: !ruby/hash:ActiveSupport::HashWithIndifferentAccess
“-all-”: !ruby/hash:ActiveSupport::HashWithIndifferentAccess
‘null’: false
invite_agent: !ruby/hash:ActiveSupport::HashWithIndifferentAccess {}
invite_customer: !ruby/hash:ActiveSupport::HashWithIndifferentAccess {}
edit: !ruby/hash:ActiveSupport::HashWithIndifferentAccess
“-all-”: !ruby/hash:ActiveSupport::HashWithIndifferentAccess
‘null’: false
view: !ruby/hash:ActiveSupport::HashWithIndifferentAccess
“-all-”: !ruby/hash:ActiveSupport::HashWithIndifferentAccess
shown: true

But, when i restart the zammad, he back-up to default interface, it’s possible to manage login with different value from e-mail?


The documentation actually does answer your question:

Just don’t mess around directly in your database, really - don’t.

Thanks for the answer, i try to use API instead.

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