Show an Object Attribute as read only to customer

Hello,

We need the option to set an Attribute from the Ticket as read only to the customer.

The problem is that we want to share a fix Version Information to the customer. This Information should not be modified by the customer.
For Attributes in User or Organisation i can select shown for an attribute. But for Tikets it is always invisible or with write access.

BR
Michael

1 Like