- Used Zammad version: 3.4.x
- Used Zammad installation source: package - CentOS zammad repo
- Operating system: CentOS 7
- Browser + version: all
- Tickets should be found via search or accesses via the ticket ID
elasticsearch is working. Tickets or customers can be found
Just few old Tickets seem to have disappeard.
- Tickets are not found via search and appear to not exist if i try to access them via the ticket id
Steps to reproduce the behavior:
- search for subject or enter the ticket id in the search field
Currently i am still investigation and have not found any possible problem. Maybe someone could give me some hints what or where i can check for problems further.