Setting Up Multiple Email Addresses in Zammad

Technical assistance
1

Infos:

  • Used Zammad version: 6.0.0
  • Used Zammad installation type: docker-compose
  • Operating system: ubuntu 22.04

Hi ,

I’m struggling to configure three email addresses (support, Finanz, sales) for ticket creation in their respective groups( Support , Finanz, sales).and I want to ensure customer notifications are only for support tickets.

Can someone guide me on the correct steps to make this happen?

Thanks .

2

You’re outdated. 6.1 is the current stable.

Sure, have a look at this documentation page:
https://admin-docs.zammad.org/en/latest/channels/email/accounts/secondary-addresses.html