Used Zammad installation source: (source, package, …) CentOS RPM
Operating system: AWS Linux release 2 (Karoo)
Browser + version: Firefox Latest
Zammad interface should load but it is not.
All services are running, except when I try to go to my domain all I get is “403 forbidden” (previous to this, I was gettting ‘welcome to nginx amazon linux’ I deleted these files as I thought there may be a conflict, but made no difference.
Steps to reproduce the behavior:
firewalld has been disabled
hostname has been changed in all configs to my FQDN that I want to use
The system has 4gb of memory is running elasticsearch and 2cores (t2.medium)
I have restarted all services
The ports currently listening are as follows:
I would never ever disable the firewall on a public server…
It seems like you have issues with the nginx configuration…
Instead of trying to troubleshoot the issue (come on, it’s Saturday! ) I would recommend you [shamless self-promotion here] to use the installer script I created and released to the Zammad Community a few weeks ago.
This will do all the work for you and you will end up with a fully working Zammad server.
hehe, thank you Martin. I let my good friend check over and we sorted the issue, it was because the config wasn’t in the correct place. But I have a working implementation on an aws t2.medium VM and it seems to work very well! I didn’t know that there was an installer script because it wasn’t on the documentation, but I will certainly remember that for next time!
glad to hear that it is working now.
The installer script is not official. I do not work for Zammad at all… but I like their product and I am lazy to install things manually, hence my script. Then I thought it could be useful for other fellow SysAdmins out there and I uploaded to GitHub for public access.