Used Zammad installation source: (source, package, …)
Operating system: Windows 10
Browser + version: Chrome
Hello folks-
I’m curious how the search logic works in Zammad.
When I search for a term inside of a body of text, my results are a hit and miss. Some terms will find the ticket but other words inside of the ticket does not result in the ticket.
Personally I don’t really think that there is some weighting, most of the time the last update-time is rather the interesting part of the objects…
Please note that missing search entries can have two reasons: Your searchindex is incomplete (you should see backgroundjobs failing then) or you have already 50 entries being found.