Infos:
- Used Zammad version:
- Used Zammad installation type: package
- Operating system: ubuntu 20.04
- Browser + version: chrome 99
Expected behavior:
I can login using SAML and it associates the account with the correct LDAP-Account (according to the matching email-address).
Actual behavior:
When I login with the SAML-Button it will either associate the account wiht a random account or create a new user with a "1"appendet to his email.
Steps to reproduce the behavior:
Setup LDAP and SAML.
use “NameID Property Mapping” “E-Mail”.
The weird thing about this is, that I checked all the settings I think are relevant on one system and the other… and it only works on one.
the difference is that smh when I look at Profile-Connected Accounts when logged in via SAML I see the “email-address” on the working one, but not on the new non-working setup. there I only see “”.