- Used Zammad version: 3.4.x
- Used Zammad installation source: (source, package, …)
- Operating system: MacOS, Windows
- Browser + version: Edge, Opera, Chrome latest
- I would like to report “Email Out” per User Per Group, which is needed for one of my clients.
- i can only see it in the graphs but won’t have a report.
Article count is not helpful because it includes internal notices and customers replies.
Addition: i am able to download reports in “created channels” and “Ticket count” but not “communication” based.
Can you please help me?