- Used Zammad version: 2.5.x
- Used Zammad installation source: (source, package, …) source
- Operating system: Ubuntu
- Browser + version: All
Expected behavior:
- Reports shows all tickets
Actual behavior:
- Reporting bookmark shows me records between Feb and Mai only (pic in attachment). Users made almost 1000 tickets but i can download 173 records. I dont know why’s not working. When i pressed Health check, it returns :
healthy | false |
---|---|
message | “unprocessable mails: 1;3817 failing background jobs.;Failed to run background job #1 ‘BackgroundJobSearchIndex’ 10 time(s) with 207 attempt(s).” |
issues | |
0 | “unprocessable mails: 1” |
1 | “3817 failing background jobs.” |
2 | “Failed to run background job #1 ‘BackgroundJobSearchIndex’ 10 time(s) with 207 attempt(s).” |
actions | [] |
 |
Can anyone help me solve this problem? Any possible solutions?
Best regards,
johnstk