Reporting based on "particularities(?)"

[THordijk]

Infos:

• Used Zammad version: 3.1.x
• Used Zammad installation source: package
• Browser + version: Mozilla Firefox

Expected behavior:

• When I define a report-profile to filter based on a certain “particularity” (not sure if this is the proper word, see images) it won’t produce any information. Attaching a label with the same text does.
  
  
  
  
  
  
  
  
  
  
  
  
  
  

Actual behavior:

• It does not report anything when checking for the defined “particularities”, however it does show that it can find information.
  
  

So it seems to me that it should be working just fine…

[MrGeneration]

Looks like this issue:

Issue: Reporting does not return all tickets when using values with that "devide" values (e. g. some_value)

If so, this should be adressed with Zammad 3.2 coming this week.
If you could check again when updated, that would be amazing.

If it still doesn’t work, please let us know, I’ll have another look then.

[THordijk]

Hello,

Thank you for the reply. I will check back in a week.

Kind regards