Infos:
- Used Zammad version: 5.0.3
- Used Zammad installation type: package
- Operating system: Centos 7.9 X86_64
- Browser + version: Chrome 99.0.4844.74 (Official Build) (64-bit)
Expected behavior:
- The report filter should be case insensitive
Actual behavior:
- The filter is case sensitive
Steps to reproduce the behavior:
-
The filter of the reports in the preview is case insensitive, but when the report is generated it is case sensitive:
-
In the new profile creation, with “usuario” or “USUARIO” (both) show 79 tickets:
- The final report, with “USUARIO” shows 7 tickets, and with “usuario” shows 9 tickets, for the same period of time: