HI,
when I put a task in a “waiting for” state with a specific day and time, and that date and time is reached, I am not notified.
Is there any way to get notified?
Thank you
HI,
when I put a task in a “waiting for” state with a specific day and time, and that date and time is reached, I am not notified.
Is there any way to get notified?
Thank you
I think it can be done with a trigger, but I did some tests and it doesn’t arrive. Can you give me a hand to make this trigger?
Pending reminders are not relevant for triggers and are a core function.
It’s hard to tell what the issue is as you gave so little information.
Have a look at this page:
https://user-docs.zammad.org/en/latest/extras/profile-and-settings.html
And if everything “looks good”, have a look at this page:
https://admin-docs.zammad.org/en/latest/channels/email/accounts/email-notification.html
This is as far as anyone can help.
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