- Used Zammad version: 3.6.0
- Used Zammad installation source: APT Package
- Operating system: Ubuntu 18.04
- Database: MySQL
I installed a fresh copy of Zammad 3.6.0 via APT, following the guide here:
https://docs.zammad.org/en/latest/install/ubuntu.html
Also setup Elasticsearch using this guide here:
https://docs.zammad.org/en/latest/install/elasticsearch.html
This installed the latest version of ES 7.10.1
I was able to access Zammad normally, but said that ES was not setup.
So I ran the following:
zammad run rails r “Setting.set(‘es_url’, ‘http://localhost:9200’)”
zammad run rake searchindex:rebuild
This led to the error
NoMethodError: undefined method `lookup’ for NilClass:Class
This is the complete output for zammad run rake searchindex:rebuild
drop indexes...done
delete pipeline (pipeline)... done
create indexes...done
create pipeline (pipeline)... done
reload data...
reload Ticket
- started at 2021-02-18 04:17:47 UTC
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activerecord-5.2.4.5/lib/active_record/connection_adapters/mysql/database_statements.rb:34: warning: BigDecimal.new is deprecated; use BigDecimal() method instead.
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activerecord-5.2.4.5/lib/active_record/connection_adapters/mysql/database_statements.rb:34: warning: BigDecimal.new is deprecated; use BigDecimal() method instead.
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activerecord-5.2.4.5/lib/active_record/connection_adapters/mysql/database_statements.rb:34: warning: BigDecimal.new is deprecated; use BigDecimal() method instead.
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activerecord-5.2.4.5/lib/active_record/connection_adapters/mysql/database_statements.rb:34: warning: BigDecimal.new is deprecated; use BigDecimal() method instead.
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activerecord-5.2.4.5/lib/active_record/connection_adapters/mysql/database_statements.rb:34: warning: BigDecimal.new is deprecated; use BigDecimal() method instead.
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activerecord-5.2.4.5/lib/active_record/connection_adapters/mysql/database_statements.rb:34: warning: BigDecimal.new is deprecated; use BigDecimal() method instead.
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/activerecord-5.2.4.5/lib/active_record/connection_adapters/mysql/database_statements.rb:34: warning: BigDecimal.new is deprecated; use BigDecimal() method instead.
- took 4764 seconds
reload Chat::Session
- started at 2021-02-18 05:37:11 UTC
- took 3 seconds
reload StatsStore
- started at 2021-02-18 05:37:15 UTC
rake aborted!
Unable to send StatsStore.find(430).search_index_update_backend backend: #<NoMethodError: undefined method `lookup' for NilClass:Class>
/opt/zammad/app/models/concerns/has_search_index_backend.rb:252:in `rescue in block in search_index_reload'
/opt/zammad/app/models/concerns/has_search_index_backend.rb:246:in `block in search_index_reload'
/opt/zammad/app/models/concerns/has_search_index_backend.rb:241:in `each'
/opt/zammad/app/models/concerns/has_search_index_backend.rb:241:in `search_index_reload'
/opt/zammad/lib/tasks/search_index_es.rake:162:in `block (3 levels) in <main>'
/opt/zammad/lib/tasks/search_index_es.rake:158:in `each'
/opt/zammad/lib/tasks/search_index_es.rake:158:in `block (2 levels) in <main>'
/opt/zammad/lib/tasks/search_index_es.rake:178:in `block (2 levels) in <main>'
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/rake-12.3.3/exe/rake:27:in `<top (required)>'
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/lib/bundler/cli/exec.rb:74:in `load'
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/lib/bundler/cli/exec.rb:74:in `kernel_load'
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/lib/bundler/cli/exec.rb:28:in `run'
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/lib/bundler/cli.rb:463:in `exec'
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/lib/bundler/vendor/thor/lib/thor/command.rb:27:in `run'
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/lib/bundler/vendor/thor/lib/thor/invocation.rb:126:in `invoke_command'
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/lib/bundler/vendor/thor/lib/thor.rb:387:in `dispatch'
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/lib/bundler/cli.rb:27:in `dispatch'
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/lib/bundler/vendor/thor/lib/thor/base.rb:466:in `start'
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/lib/bundler/cli.rb:18:in `start'
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/exe/bundle:30:in `block in <top (required)>'
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/lib/bundler/friendly_errors.rb:124:in `with_friendly_errors'
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/exe/bundle:22:in `<top (required)>'
/opt/zammad/bin/bundle:3:in `load'
/opt/zammad/bin/bundle:3:in `<main>'
Caused by:
NoMethodError: undefined method `lookup' for NilClass:Class
/opt/zammad/app/models/application_model/can_lookup_search_index_attributes.rb:74:in `search_index_value_by_attribute'
/opt/zammad/app/models/application_model/can_lookup_search_index_attributes.rb:44:in `block in search_index_attribute_lookup'
/opt/zammad/app/models/application_model/can_lookup_search_index_attributes.rb:21:in `each'
/opt/zammad/app/models/application_model/can_lookup_search_index_attributes.rb:21:in `search_index_attribute_lookup'
/opt/zammad/app/models/stats_store/search_index.rb:5:in `search_index_attribute_lookup'
/opt/zammad/app/models/concerns/has_search_index_backend.rb:169:in `search_index_update_backend'
/opt/zammad/app/models/concerns/has_search_index_backend.rb:247:in `block in search_index_reload'
/opt/zammad/app/models/concerns/has_search_index_backend.rb:241:in `each'
/opt/zammad/app/models/concerns/has_search_index_backend.rb:241:in `search_index_reload'
/opt/zammad/lib/tasks/search_index_es.rake:162:in `block (3 levels) in <main>'
/opt/zammad/lib/tasks/search_index_es.rake:158:in `each'
/opt/zammad/lib/tasks/search_index_es.rake:158:in `block (2 levels) in <main>'
/opt/zammad/lib/tasks/search_index_es.rake:178:in `block (2 levels) in <main>'
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/rake-12.3.3/exe/rake:27:in `<top (required)>'
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/lib/bundler/cli/exec.rb:74:in `load'
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/lib/bundler/cli/exec.rb:74:in `kernel_load'
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/lib/bundler/cli/exec.rb:28:in `run'
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/lib/bundler/cli.rb:463:in `exec'
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/lib/bundler/vendor/thor/lib/thor/command.rb:27:in `run'
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/lib/bundler/vendor/thor/lib/thor/invocation.rb:126:in `invoke_command'
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/lib/bundler/vendor/thor/lib/thor.rb:387:in `dispatch'
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/lib/bundler/cli.rb:27:in `dispatch'
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/lib/bundler/vendor/thor/lib/thor/base.rb:466:in `start'
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/lib/bundler/cli.rb:18:in `start'
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/exe/bundle:30:in `block in <top (required)>'
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/lib/bundler/friendly_errors.rb:124:in `with_friendly_errors'
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/exe/bundle:22:in `<top (required)>'
/opt/zammad/bin/bundle:3:in `load'
/opt/zammad/bin/bundle:3:in `<main>'
Tasks: TOP => searchindex:rebuild