Infos:
- Used Zammad version: 4.0.x
- Used Zammad installation source: source
- Operating system: Ubuntu 18.04
- Browser + version: N/A
Expected behavior:
Post upgrade to 4.0 (as per Updating Zammad — Zammad documentation) continue to work fine as it did prior to upgrade.
Actual behavior:
Monitoring showed issues, ran searchindex:rebuild with issues
Steps to reproduce the behavior:
Monitoring Screenshot
Updating Elasticsearch
root@zammad_server:~# zammad run rake searchindex:rebuild
drop indexes…done
delete pipeline (pipeline)… done
create indexes…done
create pipeline (pipeline)… done
reload data…
reload Ticket
- started at 2021-04-12 20:44:53 UTC
rake aborted!
Unable to send Ticket.find(4069).search_index_update_backend backend: #<RuntimeError: Unable to process post request to elasticsearch URL ‘http://localhost:9200/zammad_production_ticket/_doc/4069?pipeline=zammad998256271854’. Check the response and payload for detailed information:
Response:
#<UserAgent::Result:0x000056089915f8e0 @success=false, @body="{“error”:{“root_cause”:[{“type”:“cluster_block_exception”,“reason”:“index [zammad_production_ticket] blocked by: [TOO_MANY_REQUESTS/12/disk usage exceeded flood-stage watermark, index has read-only-allow-delete block];”}],“type”:“cluster_block_exception”,“reason”:“index [zammad_production_ticket] blocked by: [TOO_MANY_REQUESTS/12/disk usage exceeded flood-stage watermark, index has read-only-allow-delete block];”},“status”:429}", @data=nil, @code=“429”, @content_type=nil, @error=“Client Error: #<Net::HTTPTooManyRequests 429 Too Many Requests readbody=true>!”>
Payload:
{“id”:4069,“group_id”:1,“priority_id”:2,“state_id”:1,“organization_id”:42,“number”:“244001”,“title”:“Create individual ad - 8 Silkwood Close”,“owner_id”:7,“customer_id”:90,“note”:null,“first_response_at”:null,“first_response_escalation_at”:null,“first_response_in_min”:null,“first_response_diff_in_min”:null,“close_at”:null,“close_escalation_at”:null,“close_in_min”:null,“close_diff_in_min”:null,“update_escalation_at”:null,“update_in_min”:null,“update_diff_in_min”:null,“last_contact_at”:“2021-04-12T04:43:44.133Z”,“last_contact_agent_at”:null,“last_contact_customer_at”:“2021-04-12T04:43:44.133Z”,“last_owner_update_at”:“2021-04-12T04:44:10.827Z”,“create_article_type_id”:1,“create_article_sender_id”:2,“article_count”:1,“escalation_at”:null,“pending_time”:null,“type”:null,“time_unit”:null,“preferences”:{“channel_id”:12},“updated_by_id”:170,“created_by_id”:90,“created_at”:“2021-04-12T04:43:44.064Z”,“updated_at”:“2021-04-12T04:44:10.807Z”,“group”:{“id”:1,“signature_id”:3,“email_address_id”:13,“name”:“Operations”,“assignment_timeout”:null,“follow_up_possible”:“yes”,“follow_up_assignment”:true,“active”:true,“note”:"",“updated_by_id”:3,“created_by_id”:1,“created_at”:“2020-05-18T06:44:59.595Z”,“updated_at”:“2021-03-23T03:47:09.698Z”},“priority”:{“id”:2,“name”:“2 normal”,“default_create”:true,“ui_icon”:null,“ui_color”:null,“note”:null,“active”:true,“updated_by_id”:1,“created_by_id”:1,“created_at”:“2020-05-18T06:44:59.808Z”,“updated_at”:“2020-05-18T06:44:59.808Z”},“state”:{“id”:1,“state_type_id”:1,“name”:“new”,“next_state_id”:null,“ignore_escalation”:false,“default_create”:true,“default_follow_up”:false,“note”:null,“active”:true,“updated_by_id”:1,“created_by_id”:1,“created_at”:“2020-05-18T06:44:59.690Z”,“updated_at”:“2020-05-18T06:44:59.719Z”},“organization”:{“id”:42,“name”:“SJ Shooter Real Estate”,“shared”:false,“domain”:"",“domain_assignment”:false,“active”:true,“note”:"",“updated_by_id”:1,“created_by_id”:1,“created_at”:“2020-06-01T07:27:31.622Z”,“updated_at”:“2021-04-12T07:37:02.060Z”},“owner”:{“id”:7,“organization_id”:null,“login”:“chris@bl.com",“firstname”:“Chris”,“lastname”:“Mott”,“email”:"chris@bl.com”,“image”:null,“image_source”:null,“web”:"",“phone”:“2019”,“fax”:"",“mobile”:"",“department”:"",“street”:"",“zip”:"",“city”:"",“country”:"",“address”:"",“vip”:false,“verified”:false,“active”:true,“note”:"",“last_login”:“2021-04-05T22:31:14.186Z”,“source”:null,“login_failed”:0,“out_of_office”:false,“out_of_office_start_at”:null,“out_of_office_end_at”:null,“out_of_office_replacement_id”:null,“preferences”:{“notification_config”:{“matrix”:{“create”:{“criteria”:{“owned_by_me”:true,“owned_by_nobody”:true,“subscribed”:true},“channel”:{“email”:false,“online”:true}},“update”:{“criteria”:{“owned_by_me”:true,“owned_by_nobody”:true,“subscribed”:true},“channel”:{“email”:false,“online”:true}},“reminder_reached”:{“criteria”:{“owned_by_me”:true,“subscribed”:false},“channel”:{“email”:false,“online”:true}},“escalation”:{“criteria”:{“owned_by_me”:true,“subscribed”:false},“channel”:{“email”:false,“online”:true}}},“group_ids”:[“1”]},“locale”:“en-gb”,“notification_sound”:{“file”:“Xylo.mp3”,“enabled”:true},“intro”:true,“tickets_closed”:7,“tickets_open”:0},“updated_by_id”:1,“created_by_id”:3,“created_at”:“2020-05-19T04:03:00.009Z”,“updated_at”:“2021-04-10T04:36:31.161Z”,“title”:“Ad Account Manager”},“customer”:{“id”:90,“organization_id”:42,“login”:“noreply@eagleagent.com.au”,“firstname”:“Samuel”,“lastname”:“Shooter”,“email”:“noreply@eagleagent.com.au”,“image”:null,“image_source”:null,“web”:"",“phone”:"",“fax”:"",“mobile”:"",“department”:"",“street”:"",“zip”:"",“city”:"",“country”:"",“address”:"",“vip”:false,“verified”:false,“active”:true,“note”:"",“last_login”:null,“source”:null,“login_failed”:0,“out_of_office”:false,“out_of_office_start_at”:null,“out_of_office_end_at”:null,“out_of_office_replacement_id”:null,“preferences”:{“tickets_closed”:740,“tickets_open”:7,“signature_detection”:“Hi Team bl,\n\nCould you please add this property to the ‘first look’ carousel?\n\nPlease shift to a regular ‘for sale’ carousel after 7 days :)\n\nhttp://www.sjshooter.com.au/\n\nThanks heaps!\n"},“updated_by_id”:7,“created_by_id”:90,“created_at”:“2020-06-03T05:31:18.761Z”,“updated_at”:“2021-04-12T07:37:03.030Z”,“title”:""},“create_article_type”:{“id”:1,“name”:“email”,“note”:null,“communication”:true,“active”:true,“updated_by_id”:1,“created_by_id”:1,“created_at”:“2020-05-18T06:44:59.834Z”,“updated_at”:“2020-05-18T06:44:59.834Z”},“create_article_sender”:{“id”:2,“name”:“Customer”,“note”:null,“updated_by_id”:1,“created_by_id”:1,“created_at”:“2020-05-18T06:44:59.942Z”,“updated_at”:“2020-05-18T06:44:59.942Z”},“updated_by”:{“id”:170,“organization_id”:null,“login”:"sara.k@bl.com”,“firstname”:“Sara”,“lastname”:“Watling”,“email”:“sara.k@bl.com",“image”:null,“image_source”:null,“web”:"",“phone”:“2014”,“fax”:"",“mobile”:"",“department”:"",“street”:"",“zip”:"",“city”:"",“country”:"",“address”:"",“vip”:false,“verified”:false,“active”:true,“note”:"",“last_login”:“2021-04-08T00:52:38.617Z”,“source”:null,“login_failed”:0,“out_of_office”:false,“out_of_office_start_at”:null,“out_of_office_end_at”:null,“out_of_office_replacement_id”:null,“preferences”:{“notification_config”:{“matrix”:{“create”:{“criteria”:{“owned_by_me”:true,“owned_by_nobody”:true,“subscribed”:true},“channel”:{“email”:false,“online”:true}},“update”:{“criteria”:{“owned_by_me”:true,“owned_by_nobody”:true,“subscribed”:true},“channel”:{“email”:false,“online”:true}},“reminder_reached”:{“criteria”:{“owned_by_me”:true,“subscribed”:false},“channel”:{“email”:false,“online”:true}},“escalation”:{“criteria”:{“owned_by_me”:true,“subscribed”:false},“channel”:{“email”:false,“online”:true}}},“group_ids”:[“1”,“2”,“3”]},“locale”:“en-gb”,“notification_sound”:{“file”:“Xylo.mp3”,“enabled”:true},“intro”:true,“tickets_closed”:1,“tickets_open”:0},“updated_by_id”:1,“created_by_id”:3,“created_at”:“2020-08-25T00:35:29.328Z”,“updated_at”:“2021-04-10T04:36:31.571Z”,“title”:“Business Manager”},“created_by”:{“id”:90,“organization_id”:42,“login”:“noreply@eagleagent.com.au”,“firstname”:“Samuel”,“lastname”:“Shooter”,“email”:“noreply@eagleagent.com.au”,“image”:null,“image_source”:null,“web”:"",“phone”:"",“fax”:"",“mobile”:"",“department”:"",“street”:"",“zip”:"",“city”:"",“country”:"",“address”:"",“vip”:false,“verified”:false,“active”:true,“note”:"",“last_login”:null,“source”:null,“login_failed”:0,“out_of_office”:false,“out_of_office_start_at”:null,“out_of_office_end_at”:null,“out_of_office_replacement_id”:null,“preferences”:{“tickets_closed”:740,“tickets_open”:7,“signature_detection”:"Hi Team bl,\n\nCould you please add this property to the ‘first look’ carousel?\n\nPlease shift to a regular ‘for sale’ carousel after 7 days :)\n\nhttp://www.sjshooter.com.au/\n\nThanks heaps!\n”},“updated_by_id”:7,“created_by_id”:90,“created_at”:“2020-06-03T05:31:18.761Z”,“updated_at”:“2021-04-12T07:37:03.030Z”,“title”:""},“tags”:[],“mention_user_ids”:[],“article”:[{“id”:11486,“ticket_id”:4069,“type_id”:1,“sender_id”:2,“from”:“noreply@eagleagent.com.au”,“to”:“clients@teambl.com",“cc”:null,“subject”:“Create individual ad - 8 Silkwood Close”,“reply_to”:“noreply@eagleagent.com.au”,“message_id”:"\u003c6073cfe9ad25d_4eb0f28286e3@6f066a5f-092d-40a9-b9d3-2cf7cc3ca54b.mail\u003e",“in_reply_to”:null,“content_type”:“text/plain”,“references”:null,“body”:"Hi Team bl,\n\nCan you please create an individual FB ad for this listing: \n\nhttp://www.sjshooter.com.au/\n\nIf there’s a video shown on the listing, please get in touch with samantha@s***r.com.au to gain access to the file.\n\nOther than that, we have the choice of the listing photos, plus a ‘fly in fly out’ Matterport 3D model video (about 10 seconds long). Again, just get in touch with Samantha if there’s anything else you need.\n\nLifetime budget $150 please.\n\nWarm regards,\n\nSamuel Shooter\n”,“internal”:false,“preferences”:{“send-auto-response”:true,“is-auto-response”:false,“signature_detection”:null},“updated_by_id”:90,“created_by_id”:90,“origin_by_id”:null,“created_at”:“2021-04-12T04:43:44.133Z”,“updated_at”:“2021-04-12T04:43:56.873Z”,“attachment”:[]}]}
Payload size: 0M>
/opt/zammad/app/models/concerns/has_search_index_backend.rb:231:in rescue in block in search_index_reload' /opt/zammad/app/models/concerns/has_search_index_backend.rb:225:in block in search_index_reload’
/opt/zammad/app/models/concerns/has_search_index_backend.rb:220:in each' /opt/zammad/app/models/concerns/has_search_index_backend.rb:220:in search_index_reload’
/opt/zammad/lib/tasks/search_index_es.rake:48:in block (3 levels) in <main>' /opt/zammad/lib/tasks/search_index_es.rake:44:in each’
/opt/zammad/lib/tasks/search_index_es.rake:44:in block (2 levels) in <main>' /opt/zammad/lib/tasks/search_index_es.rake:63:in block (2 levels) in ’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/rake-12.3.3/exe/rake:27:in <top (required)>' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/lib/bundler/cli/exec.rb:74:in load’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/lib/bundler/cli/exec.rb:74:in kernel_load' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/lib/bundler/cli/exec.rb:28:in run’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/lib/bundler/cli.rb:463:in exec' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/lib/bundler/vendor/thor/lib/thor/command.rb:27:in run’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/lib/bundler/vendor/thor/lib/thor/invocation.rb:126:in invoke_command' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/lib/bundler/vendor/thor/lib/thor.rb:387:in dispatch’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/lib/bundler/cli.rb:27:in dispatch' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/lib/bundler/vendor/thor/lib/thor/base.rb:466:in start’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/lib/bundler/cli.rb:18:in start' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/exe/bundle:30:in block in <top (required)>’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/lib/bundler/friendly_errors.rb:124:in with_friendly_errors' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/exe/bundle:22:in <top (required)>’
/opt/zammad/bin/bundle:3:in load' /opt/zammad/bin/bundle:3:in ’
Caused by:
Unable to process post request to elasticsearch URL ‘http://localhost:9200/zammad_production_ticket/_doc/4069?pipeline=zammad998256271854’. Check the response and payload for detailed information:
Response:
#<UserAgent::Result:0x000056089915f8e0 @success=false, @body="{“error”:{“root_cause”:[{“type”:“cluster_block_exception”,“reason”:“index [zammad_production_ticket] blocked by: [TOO_MANY_REQUESTS/12/disk usage exceeded flood-stage watermark, index has read-only-allow-delete block];”}],“type”:“cluster_block_exception”,“reason”:“index [zammad_production_ticket] blocked by: [TOO_MANY_REQUESTS/12/disk usage exceeded flood-stage watermark, index has read-only-allow-delete block];”},“status”:429}", @data=nil, @code=“429”, @content_type=nil, @error=“Client Error: #<Net::HTTPTooManyRequests 429 Too Many Requests readbody=true>!”>
Payload:
{“id”:4069,“group_id”:1,“priority_id”:2,“state_id”:1,“organization_id”:42,“number”:“244001”,“title”:“Create individual ad - 8 Silkwood Close”,“owner_id”:7,“customer_id”:90,“note”:null,“first_response_at”:null,“first_response_escalation_at”:null,“first_response_in_min”:null,“first_response_diff_in_min”:null,“close_at”:null,“close_escalation_at”:null,“close_in_min”:null,“close_diff_in_min”:null,“update_escalation_at”:null,“update_in_min”:null,“update_diff_in_min”:null,“last_contact_at”:“2021-04-12T04:43:44.133Z”,“last_contact_agent_at”:null,“last_contact_customer_at”:“2021-04-12T04:43:44.133Z”,“last_owner_update_at”:“2021-04-12T04:44:10.827Z”,“create_article_type_id”:1,“create_article_sender_id”:2,“article_count”:1,“escalation_at”:null,“pending_time”:null,“type”:null,“time_unit”:null,“preferences”:{“channel_id”:12},“updated_by_id”:170,“created_by_id”:90,“created_at”:“2021-04-12T04:43:44.064Z”,“updated_at”:“2021-04-12T04:44:10.807Z”,“group”:{“id”:1,“signature_id”:3,“email_address_id”:13,“name”:“Operations”,“assignment_timeout”:null,“follow_up_possible”:“yes”,“follow_up_assignment”:true,“active”:true,“note”:"",“updated_by_id”:3,“created_by_id”:1,“created_at”:“2020-05-18T06:44:59.595Z”,“updated_at”:“2021-03-23T03:47:09.698Z”},“priority”:{“id”:2,“name”:“2 normal”,“default_create”:true,“ui_icon”:null,“ui_color”:null,“note”:null,“active”:true,“updated_by_id”:1,“created_by_id”:1,“created_at”:“2020-05-18T06:44:59.808Z”,“updated_at”:“2020-05-18T06:44:59.808Z”},“state”:{“id”:1,“state_type_id”:1,“name”:“new”,“next_state_id”:null,“ignore_escalation”:false,“default_create”:true,“default_follow_up”:false,“note”:null,“active”:true,“updated_by_id”:1,“created_by_id”:1,“created_at”:“2020-05-18T06:44:59.690Z”,“updated_at”:“2020-05-18T06:44:59.719Z”},“organization”:{“id”:42,“name”:“SJ Shooter Real Estate”,“shared”:false,“domain”:"",“domain_assignment”:false,“active”:true,“note”:"",“updated_by_id”:1,“created_by_id”:1,“created_at”:“2020-06-01T07:27:31.622Z”,“updated_at”:“2021-04-12T07:37:02.060Z”},“owner”:{“id”:7,“organization_id”:null,“login”:“chris@bl.com",“firstname”:“Chris”,“lastname”:“Mott”,“email”:"chris@bl.com”,“image”:null,“image_source”:null,“web”:"",“phone”:“2019”,“fax”:"",“mobile”:"",“department”:"",“street”:"",“zip”:"",“city”:"",“country”:"",“address”:"",“vip”:false,“verified”:false,“active”:true,“note”:"",“last_login”:“2021-04-05T22:31:14.186Z”,“source”:null,“login_failed”:0,“out_of_office”:false,“out_of_office_start_at”:null,“out_of_office_end_at”:null,“out_of_office_replacement_id”:null,“preferences”:{“notification_config”:{“matrix”:{“create”:{“criteria”:{“owned_by_me”:true,“owned_by_nobody”:true,“subscribed”:true},“channel”:{“email”:false,“online”:true}},“update”:{“criteria”:{“owned_by_me”:true,“owned_by_nobody”:true,“subscribed”:true},“channel”:{“email”:false,“online”:true}},“reminder_reached”:{“criteria”:{“owned_by_me”:true,“subscribed”:false},“channel”:{“email”:false,“online”:true}},“escalation”:{“criteria”:{“owned_by_me”:true,“subscribed”:false},“channel”:{“email”:false,“online”:true}}},“group_ids”:[“1”]},“locale”:“en-gb”,“notification_sound”:{“file”:“Xylo.mp3”,“enabled”:true},“intro”:true,“tickets_closed”:7,“tickets_open”:0},“updated_by_id”:1,“created_by_id”:3,“created_at”:“2020-05-19T04:03:00.009Z”,“updated_at”:“2021-04-10T04:36:31.161Z”,“title”:“Ad Account Manager”},“customer”:{“id”:90,“organization_id”:42,“login”:“noreply@eagleagent.com.au”,“firstname”:“Samuel”,“lastname”:“Shooter”,“email”:“noreply@eagleagent.com.au”,“image”:null,“image_source”:null,“web”:"",“phone”:"",“fax”:"",“mobile”:"",“department”:"",“street”:"",“zip”:"",“city”:"",“country”:"",“address”:"",“vip”:false,“verified”:false,“active”:true,“note”:"",“last_login”:null,“source”:null,“login_failed”:0,“out_of_office”:false,“out_of_office_start_at”:null,“out_of_office_end_at”:null,“out_of_office_replacement_id”:null,“preferences”:{“tickets_closed”:740,“tickets_open”:7,“signature_detection”:“Hi Team bl,\n\nCould you please add this property to the ‘first look’ carousel?\n\nPlease shift to a regular ‘for sale’ carousel after 7 days :)\n\nhttp://www.sjshooter.com.au/\n\nThanks heaps!\n"},“updated_by_id”:7,“created_by_id”:90,“created_at”:“2020-06-03T05:31:18.761Z”,“updated_at”:“2021-04-12T07:37:03.030Z”,“title”:""},“create_article_type”:{“id”:1,“name”:“email”,“note”:null,“communication”:true,“active”:true,“updated_by_id”:1,“created_by_id”:1,“created_at”:“2020-05-18T06:44:59.834Z”,“updated_at”:“2020-05-18T06:44:59.834Z”},“create_article_sender”:{“id”:2,“name”:“Customer”,“note”:null,“updated_by_id”:1,“created_by_id”:1,“created_at”:“2020-05-18T06:44:59.942Z”,“updated_at”:“2020-05-18T06:44:59.942Z”},“updated_by”:{“id”:170,“organization_id”:null,“login”:"sara.k@bl.com”,“firstname”:“Sara”,“lastname”:“Watling”,“email”:“sara.k@bl.com",“image”:null,“image_source”:null,“web”:"",“phone”:“2014”,“fax”:"",“mobile”:"",“department”:"",“street”:"",“zip”:"",“city”:"",“country”:"",“address”:"",“vip”:false,“verified”:false,“active”:true,“note”:"",“last_login”:“2021-04-08T00:52:38.617Z”,“source”:null,“login_failed”:0,“out_of_office”:false,“out_of_office_start_at”:null,“out_of_office_end_at”:null,“out_of_office_replacement_id”:null,“preferences”:{“notification_config”:{“matrix”:{“create”:{“criteria”:{“owned_by_me”:true,“owned_by_nobody”:true,“subscribed”:true},“channel”:{“email”:false,“online”:true}},“update”:{“criteria”:{“owned_by_me”:true,“owned_by_nobody”:true,“subscribed”:true},“channel”:{“email”:false,“online”:true}},“reminder_reached”:{“criteria”:{“owned_by_me”:true,“subscribed”:false},“channel”:{“email”:false,“online”:true}},“escalation”:{“criteria”:{“owned_by_me”:true,“subscribed”:false},“channel”:{“email”:false,“online”:true}}},“group_ids”:[“1”,“2”,“3”]},“locale”:“en-gb”,“notification_sound”:{“file”:“Xylo.mp3”,“enabled”:true},“intro”:true,“tickets_closed”:1,“tickets_open”:0},“updated_by_id”:1,“created_by_id”:3,“created_at”:“2020-08-25T00:35:29.328Z”,“updated_at”:“2021-04-10T04:36:31.571Z”,“title”:“Business Manager”},“created_by”:{“id”:90,“organization_id”:42,“login”:“noreply@eagleagent.com.au”,“firstname”:“Samuel”,“lastname”:“Shooter”,“email”:“noreply@eagleagent.com.au”,“image”:null,“image_source”:null,“web”:"",“phone”:"",“fax”:"",“mobile”:"",“department”:"",“street”:"",“zip”:"",“city”:"",“country”:"",“address”:"",“vip”:false,“verified”:false,“active”:true,“note”:"",“last_login”:null,“source”:null,“login_failed”:0,“out_of_office”:false,“out_of_office_start_at”:null,“out_of_office_end_at”:null,“out_of_office_replacement_id”:null,“preferences”:{“tickets_closed”:740,“tickets_open”:7,“signature_detection”:"Hi Team bl,\n\nCould you please add this property to the ‘first look’ carousel?\n\nPlease shift to a regular ‘for sale’ carousel after 7 days :)\n\nhttp://www.sjshooter.com.au/\n\nThanks heaps!\n”},“updated_by_id”:7,“created_by_id”:90,“created_at”:“2020-06-03T05:31:18.761Z”,“updated_at”:“2021-04-12T07:37:03.030Z”,“title”:""},“tags”:[],“mention_user_ids”:[],“article”:[{“id”:11486,“ticket_id”:4069,“type_id”:1,“sender_id”:2,“from”:“noreply@eagleagent.com.au”,“to”:“clients@teambl.com",“cc”:null,“subject”:“Create individual ad - 8 Silkwood Close”,“reply_to”:“noreply@eagleagent.com.au”,“message_id”:"\u003c6073cfe9ad25d_4eb0f28286e3@6f066a5f-092d-40a9-b9d3-2cf7cc3ca54b.mail\u003e",“in_reply_to”:null,“content_type”:“text/plain”,“references”:null,“body”:"Hi Team bl,\n\nCan you please create an individual FB ad for this listing: \n\nhttp://www.sjshooter.com.au/\n\nIf there’s a video shown on the listing, please get in touch with samantha@s***r.com.au to gain access to the file.\n\nOther than that, we have the choice of the listing photos, plus a ‘fly in fly out’ Matterport 3D model video (about 10 seconds long). Again, just get in touch with Samantha if there’s anything else you need.\n\nLifetime budget $150 please.\n\nWarm regards,\n\nSamuel Shooter\n”,“internal”:false,“preferences”:{“send-auto-response”:true,“is-auto-response”:false,“signature_detection”:null},“updated_by_id”:90,“created_by_id”:90,“origin_by_id”:null,“created_at”:“2021-04-12T04:43:44.133Z”,“updated_at”:“2021-04-12T04:43:56.873Z”,“attachment”:[]}]}
Payload size: 0M
/opt/zammad/lib/search_index_backend.rb:938:in make_request_and_validate' /opt/zammad/lib/search_index_backend.rb:145:in add’
/opt/zammad/app/models/concerns/has_search_index_backend.rb:182:in search_index_update_backend' /opt/zammad/app/models/concerns/has_search_index_backend.rb:226:in block in search_index_reload’
/opt/zammad/app/models/concerns/has_search_index_backend.rb:220:in each' /opt/zammad/app/models/concerns/has_search_index_backend.rb:220:in search_index_reload’
/opt/zammad/lib/tasks/search_index_es.rake:48:in block (3 levels) in <main>' /opt/zammad/lib/tasks/search_index_es.rake:44:in each’
/opt/zammad/lib/tasks/search_index_es.rake:44:in block (2 levels) in <main>' /opt/zammad/lib/tasks/search_index_es.rake:63:in block (2 levels) in ’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/rake-12.3.3/exe/rake:27:in <top (required)>' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/lib/bundler/cli/exec.rb:74:in load’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/lib/bundler/cli/exec.rb:74:in kernel_load' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/lib/bundler/cli/exec.rb:28:in run’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/lib/bundler/cli.rb:463:in exec' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/lib/bundler/vendor/thor/lib/thor/command.rb:27:in run’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/lib/bundler/vendor/thor/lib/thor/invocation.rb:126:in invoke_command' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/lib/bundler/vendor/thor/lib/thor.rb:387:in dispatch’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/lib/bundler/cli.rb:27:in dispatch' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/lib/bundler/vendor/thor/lib/thor/base.rb:466:in start’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/lib/bundler/cli.rb:18:in start' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/exe/bundle:30:in block in <top (required)>’
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/lib/bundler/friendly_errors.rb:124:in with_friendly_errors' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/exe/bundle:22:in <top (required)>’
/opt/zammad/bin/bundle:3:in load' /opt/zammad/bin/bundle:3:in ’
Tasks: TOP => searchindex:rebuild
(See full trace by running task with --trace)
