Hi,
I’m trying to monitor the Monitoring HEalth-Check-Link of Zammad with my PRTG-System (Paessler).
The Link ist someting like this:
https://helpdesk.blabla.com/api/v1/monitoring/health_check?token=jkashgdfkhgASDFKJHGASDFHGHASDFrw
The JSON is:
{“healthy”:true,“message”:“success”,“issues”:,“actions”:}
I cannot create a PRTG-Sensor with a “string” value like “true”.
I need values like 0 or 1.
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Did anybody manage to change the json?
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Did anybody manage to build a string PRTG-Sensor?
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How do you monitor “mails not being processed?”
I interpret this documentation page from PRTG directly as “it works”:
https://www.paessler.com/manuals/prtg/rest_custom_sensor
I know that at least one of our customers is using PRTG to monitor their Zammad instance. Don’t know how they did as it’s out of our software scope.
Ok, correct:
HTTP XML-/REST-Wert - Sensor in PRTG.
Counting children of Node “Issues” is actually working.
Thank you.
SOLVED
You could also share your configuration so fellow PRTG users might find a solution thanks to your feedback. optional of course. 
Sure:
PRTG-Sensor
Type: HTTP XML-/REST-Wert.
URL: https://helpdesk.blabla.com/api/v1/monitoring/health_check?token=ASDSSDSDGSDGDFG
XML-Node: issues
Define Alarm Values 0 / 1.
Thats it.
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