ProtonMail -> Can't use Channel::Driver::Imap: #<Net::IMAP::NoResponseError: unsupported search query>

Info:

  • Used Zammad version: 3.5.0 + Elasticsearch
  • Used Zammad installation source: (source, package, ā€¦) RPM + also try on https://zammad.com
  • Operating system: CentOS 7
  • Browser + version: Firefox 80.0.1
  • ProtonMail Bridge 1.3.3

Expected behavior:

  • Email integration to work wormal as expected

Actual behavior:

  • After successfully add Email Accounts i get this error Can't use Channel::Driver::Imap: #<Net::IMAP::NoResponseError: unsupported search query>

Steps to reproduce the behavior:

  • On Premise or using https://zammad.com result is the same
  • Just follow UI steps for adding Email Accounts
  • Use ProtonMail email with setup ProtonMail bridge server

Others

  • As before i can provide credential for a test server with ProtonMail Bridge to Zammad team for test and debug purposes
1 Like

Hi.
Here is opened issue at GitHub: https://github.com/zammad/zammad/issues/3233

1 Like

Would someone mind to provide a bridge with test credentials for us again?

Edit (If so, Iā€™d be gratefull for a PM so that your credentials are not public)

1 Like

I sent you needed credentials.
Best regards!

2 Likes

This topic was automatically closed 120 days after the last reply. New replies are no longer allowed.