We are self hosting Zammad and have made an attempt to migrate from our current Zendesk account.
Groups and Organizations came over just fine, but when the migration job attempted to transfer 'Users" we got the following message. ‘Problem with ObjectManager Attribute ‘mobile’: Validation failed: Name attribute is not editable’
We have revewed all custom fields in Zendesk looking for ‘mobile’, active and non-active, and there are none to be found. We have also looked at the user records in Zendesk so see if we can find ‘mobile’ anywhere as a text or field, still nothing.
Any suggestions on what might the issue, of even better - the solution, is highly appreciated.