Infos:
- Used Zammad version: 6.5.2
- Used Zammad installation type: package
- Operating system: AlmaLinux 8
- Browser + version: Any
Expected behavior:
- An email filter that is set to match the “To:” field as “any of” email address list will apply to all emails that contains one of these addresses, even if there are multiple recipients and only one of these is defined in the list
Actual behavior:
- The filter is not applied to emails that have multiple recipients
Steps to reproduce the behavior:
- Define an email filter on the “To:” field with “is any of” and value “a@a.com” “b@b.com” to change the destination group of the new ticket
- Send an email to zammad inbound inbox which has also any of “a@a.com” or “b@b.com” address in the To: field
- Check that the filter is not applied (ticket is assigned to default group)
