Problem with cyrilic fonts on Outlook (docker)

Technical assistance
1

Infos:

  • Used Zammad version: 6.5.1
  • Used Zammad installation type: docker-compose

Expected behavior:

Correct display of Cyrillic characters in emails sent by Zammad

Actual behavior:

Some clients are getting incorrect font rendering (Outlook Classic)

image
image1095×280 26 KB

2

Ensure that Zammad is on the latest available stable (6.5.2 is current) and if the issue still exists create a bug report on Github.

3

I think the problem is with the font. How can I change the default font in sent emails if I’m using a Docker Compose installation? I couldn’t find a way to set the variable via Settings.set() in my case.

4

My sollution:

docker exec zammad-zammad-railsserver-1
/docker-entrypoint.sh rails r
‘Setting.set(“html_email_css_font”, “font-family: Arial, Helvetica, sans-serif; font-size: 13px;”)’