- Used Zammad version: 3.6.x
- Operating system: Ubuntu 18.04
- Browser + version: diverse
Hello everybody,
I am now trying after a lot of attempts to reinstall and try to find the hints that will help me.
I am using Ubuntu 18.04
Java 11 and ElasticSearch
The installation of Zammad runs smoothly. I can also easily call up Zammad in the browser and use it to a limited extent. When setting up, I already created an admin and an agent - without any problems.
Accessible via a public url.
Neither of the two is displayed in the admin interface. The entries remain empty.
-
When I try to create a user / agent / admin in the admin area, it saves the entry without any further feedback. this is also not shown in the list.
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this error occurs when using the autofill of the form
PG :: ForeignKeyViolation: ERROR: insert or update on table “users” violates foreign key constraint “fk_rails_d7b9ff90af” DETAIL: Key (organization_id) = (0) is not present in table “organizations”. : INSERT INTO “users” (“organization_id”, “login”, “firstname”, “lastname”, “email”, “phone”, “preferences”, “updated_by_id”, “created_by_id”, “created_at”, “updated_at” ) VALUES ($ 1, $ 2, $ 3, $ 4, $ 5, $ 6, $ 7, $ 8, $ 9, $ 10, $ 11) RETURNING “id”
What is 1?
What can I do about 2.
I have read a lot of tips and hints here and on other pages. If I should have overlooked something useful, I would ask for a hint and the corresponding link.
This is then not a bad intention!
I thank you
Matthi
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