Title: Prevent Knowledgebase languages be deleted by accident
- What is your original issue/pain point you want to solve?
By marking a checkbox, you can delete hundreds of KB articles by accident
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Which are one or two concrete situations where this problem hurts the most?
If you have a knowledge base in several languages and set the checkbox by the wrong language, you could possibly delete hundreds of articles without any warning. -
Why is it not solvable with the Zammad standard?
There i currently no obvious warning implemented that you are deleting a large amount of articles. -
What is your expectation/what do you want to achieve?
If I check the checkbox, a warning that I will delete multiple and a question if I am sure I want to procced would be great.
If there is any more useful information, feel free to share it all (e.g.: mockup screenshots, if something is UI related, or the API URL/documentation URL for a service you need a connection to).
Your Zammad environment: Selfhosted debian package
- Average concurrent agent count: N/A
- Average tickets a day: N/A
- What roles/people are involved: N/A
Anything else which you think is useful to understand your use case:
Thank you and have fun.