Infos:
- Used Zammad version: 5.0.X
- Used Zammad installation type: RPM
- Operating system: CentOs 8.4
- Browser + version: Chrome latest
Hey guys, looks like the placeholders do not work in macros. I created a macro which shall add a public comment to a ticket and nicely address the ticket creator by firstname. So I added placeholder. When applying the macro on a ticket, the public comment is added, but with the placeholder and not the real translated firstname.
Any idea how to set it up the right way?
Thanks much
Expected behavior:
The public comment should contain the Firstname of the ticket creator.
Actual behavior:
The public comment does contain the placeholder but not the real content:
Steps to reproduce the behavior:
Setup a Marco like this: