Paste image (via Ctrl+V) in Telegram channel

Technical assistance
1

Dear Zammad Community,

Is there any possibility to paste screenshot in message in telegram channel via Ctrl+V?

I try to paste screenshot, but it only appears for the moment and then disappears.

I see the possibility to add the attach, but it would be great if there is a possibility to use Ctrl+V in message in telegram channel :slight_smile:
In email channel it works fine.

  • Used Zammad version: 6.3.1
  • Used Zammad installation type: ?
  • Operating system: Windows 11
  • Browser + version: Chrome 135.0.7049.43

Expected behavior:

  • Screenshot, which is pasted via Ctrl+V in message in telegram channel, do not disappear and can be sent to customer with no need click on “add attach” button

Actual behavior:

  • Screenshot, which I try to paste in message in telegram channel, appears for a moment and then disappears.

Steps to reproduce the behavior:

  • I made a screenshot via LightShot / Bandicam and tried to paste via Ctrl+V in Zammad message in telegram channel
2

I think currently Telegram is limited to only text messages and no inline images. You could create a feature request here in the community or check if already one exists. But mabe this is in general limited and not possible.

We could try to add it as an attached file, when Ctrl + V is used, but at least I would see currently it’s working as desgined.

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