Parallel checking mail accounts defined in the email channel


  • Used Zammad version: 5.0
  • Used Zammad installation type: package
  • Operating system: Debian
  • Browser + version: Edge

Expected behavior:

  • Multiple email accounts (email channel) should be processed parallelly

Actual behavior:

  • Zammad is processing email accounts one by one which leads to the situation where adding one email account with a huge number of emails can block the processing of other email accounts

Steps to reproduce the behavior:

  • Add to Zammad account that contains 20k emails (account 1) - Zammad will start fetching those emails
  • Add to Zammad account that contains 3k emails (account 2) - Zammad will not fetch emails from account 2 until the processing of account 1 will be finished