Hello everyone! I just have a general question. I know that opening the chat widget via a button class is possible, however it doesn’t appear to work for normal links (or at least not in my case). I was wondering if there’s a JavaScript function I could use to open the chat widget?
Actually the reason it’s not working appears to be with Jquery:
Uncaught Error: Syntax error, unrecognized expression: #.modal
at Function.ga.error (jquery-2.1.4.min.js:2)
at ga.tokenize (jquery-2.1.4.min.js:2)
at ga.select (jquery-2.1.4.min.js:2)
at Function.ga [as find] (jquery-2.1.4.min.js:2)
at n.fn.init.find (jquery-2.1.4.min.js:2)
at new n.fn.init (jquery-2.1.4.min.js:2)
at n (jquery-2.1.4.min.js:2)
at HTMLAnchorElement.<anonymous> (wp-scripts.js?ver=1.0.6:49)
at HTMLBodyElement.dispatch (jquery-2.1.4.min.js:3)
at HTMLBodyElement.r.handle (jquery-2.1.4.min.js:3)
Can someone tell me what I’m doing wrong here? I’ve implemented the widget code and jQuery along with a class in my link, but it’s still not working (no errors now in the console).
As you can see here from the console, it appears to be connecting to the Websocket just fine. The only thing that happens when I click on the button is that it stops the timeout and restarts it. It doesn’t actually open the widget.
JQMIGRATE: Migrate is installed, version 1.4.1
pixel.js?id=fc9eb60e5107e:1 runPoptinNow
pixel.js?id=fc9eb60e5107e:1 initiatePullPoptinsRequest()
chat.min.js:1 chat debug || lang: No en-US found, try first two letters
chat.min.js:1 chat debug || lang: en
chat.min.js:1 chat debug || load css from 'https://domain.tld/assets/chat/chat.css'
chat.min.js:1 io debug || Connecting to wss://domain.tld/ws
chat.min.js:1 io debug || onOpen Event
chat.min.js:1 chat debug || widget rendered
chat.min.js:1 idleTimeout debug || Start timeout in 6 minutes
chat.min.js:1 io debug || send chat_status_customer Object
chat.min.js:1 io debug || onMessage [{"event":"chat_status_customer","data":{"state":"online"}}]
chat.min.js:1 chat debug || ws:onmessage Object
chat.min.js:1 chat debug || widget ready for use
chat.min.js:1 idleTimeout debug || Stop timeout of 6 minutes
chat.min.js:1 idleTimeout debug || Start timeout in 6 minutes
It’s not possible to achieve the chat opening on a href clicking - at least not without changes to the code (not recommended). One of the guilty lines is this one: