Open a new tab on receicing newcall (a custom url appending callerNumber)


  • Used Zammad version: 6.0
  • Used Zammad installation type: source, package
  • Operating system: Debian 11
  • Browser + version: Firefox/Chrome

Expected behavior:

Actual behavior:

Configure your your CTI to open new browser tab when an agent answers a phone call with custom url appending callerNumber.

Steps to reproduce the behavior:

If its possible please guide me on this.


No that’s not possible.