Office 365 SMTP

reinaldovp · June 4, 2020, 11:23pm

Infos:

Used Zammad version: Zammad 3.3.x
Used Zammad installation source: package
Operating system: Ubuntu 18.04.4 LTS Server
Browser + version: Mozilla Firefox v76.0

Expected behavior:

Configure a second email account with Office 365 to assign in a new group.

Actual behavior:

I cant configure the Email Outbound with an Office 365 account. It gives an error:
“535 5.7.3 Authentication unsuccessful [MN2PR15CA0045.namprd15.prod.outlook.com]”

Steps to reproduce the behavior:

Host: smtp.office365.com
Port: 587

Other issues similar recommend to change the mailbox to shared and back to user but it didn’t work.

imagen

MrGeneration · June 5, 2020, 4:13pm

Ensure that the account is allowed to communicate via SMTP and POP/IMAP.
If it is allowed to, ensure that it doesn’t enforce 2 factor authentication via xAuth or so, as this currently is not supported.

system · October 3, 2020, 4:26pm

This topic was automatically closed 120 days after the last reply. New replies are no longer allowed.