Used Zammad version: 5.1.1-11
Used Zammad installation type: docker-compose
Oversize email notification are sent by the address configured in the notification sender
Oversize email notification are sent by what seems to be a random address taken from those I configured in the google account
Oversized email notifications are sent from the group email address. This is because the user sends to e.g. firstname.lastname@example.org and wouldn’t expect messages from email@example.com.
The oversized reply thus behaves exactly as trigger based messages do.
thank you for joining the topic
how do I change the group email address from which oversize email notification are sent from?
because if I send and oversized email to firstname.lastname@example.org I get the notification back from email@example.com
Each group decides on the outgoing email that is being used.
The oversized mail is technically not exactly a notification and thus doesn’t use the notification channel at all.
Have a look at your groups settings.
February 10, 2023, 11:19am
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