Infos:
- Used Zammad version: 6.3.1
- Used Zammad installation type: source
- Operating system: Ubuntu 22.04
Expected behavior:
- Notifications work correctly
Actual behavior:
- Notifiction doesn’t work right now
Logs of problem in monitoring section: * Channel: Email::Notification out Net::SMTPFatalError
Logs from production.log:
E, [2024-08-31T10:42:07.361457#551175-149160] ERROR -- : Can't use Channel::Driver::Smtp: #<Net::SMTPFatalError: Net::SMTPFatalError>
E, [2024-08-31T10:42:07.361534#551175-149160] ERROR -- : 550 non-local recipient verification failed
(Net::SMTPFatalError)
app/models/channel/driver/smtp.rb:98:in `deliver'
app/models/channel.rb:263:in `deliver'
lib/notification_factory/mailer.rb:172:in `deliver'
lib/notification_factory/mailer.rb:226:in `notification'
app/models/transaction/notification.rb:217:in `block in perform'
app/models/transaction/notification.rb:106:in `each'
app/models/transaction/notification.rb:106:in `perform'
lib/transaction_dispatcher.rb:61:in `execute_single_backend'
app/jobs/transaction_job.rb:25:in `block in perform'
app/jobs/transaction_job.rb:21:in `perform'
lib/background_services/service/process_delayed_jobs.rb:25:in `block (2 levels) in launch'
lib/background_services/service/process_delayed_jobs.rb:23:in `block in launch'
lib/background_services/service/process_delayed_jobs.rb:20:in `loop'
lib/background_services/service/process_delayed_jobs.rb:20:in `launch'
lib/background_services/service.rb:27:in `block in run'
lib/application_handle_info.rb:19:in `use'
lib/background_services/service.rb:33:in `block in run_in_service_context'
lib/background_services/service.rb:32:in `run_in_service_context'
lib/background_services/service.rb:26:in `run'
lib/background_services.rb:67:in `block in start_as_thread'
E, [2024-08-31T10:42:07.368217#551175-149160] ERROR -- : Can't use Channel::Driver::Smtp: #<Net::SMTPFatalError: Net::SMTPFatalError> (Channel::DeliveryError)>
app/models/channel.rb:289:in `handle_delivery_error!'
app/models/channel.rb:270:in `rescue in deliver'
app/models/channel.rb:251:in `deliver'
lib/notification_factory/mailer.rb:172:in `deliver'
lib/notification_factory/mailer.rb:226:in `notification'
app/models/transaction/notification.rb:217:in `block in perform'
app/models/transaction/notification.rb:106:in `each'
app/models/transaction/notification.rb:106:in `perform'
lib/transaction_dispatcher.rb:61:in `execute_single_backend'
app/jobs/transaction_job.rb:25:in `block in perform'
app/jobs/transaction_job.rb:21:in `perform'
lib/background_services/service/process_delayed_jobs.rb:25:in `block (2 levels) in launch'
lib/background_services/service/process_delayed_jobs.rb:23:in `block in launch'
lib/background_services/service/process_delayed_jobs.rb:20:in `loop'
lib/background_services/service/process_delayed_jobs.rb:20:in `launch'
lib/background_services/service.rb:27:in `block in run'
lib/application_handle_info.rb:19:in `use'
lib/background_services/service.rb:33:in `block in run_in_service_context'
lib/background_services/service.rb:32:in `run_in_service_context'
lib/background_services/service.rb:26:in `run'
lib/background_services.rb:67:in `block in start_as_thread'
What can i do with this problem? The credentials in settings correct.