Used Zammad version: 2.9.x (newest)
Used Zammad installation source: Docker
Operating system: CentOS 7 / Docker
Browser + version: Safari (newest)
Zammad’s notification regarding new logins should contain my public IP address (shouldn’t it?)
E-mail ‘Zammad Helpdesk-Anmeldung erfasst von einem neuen Gerät’ contains private IP address from unused subnet
(I use 192.168.178.x locally, the e-mail shows 192.168.48.1)
I recently updated Fantastical (3rd party calendar app on macOS) to the newest version, hence the ‘new’ login (Fantastical/658 CFNetwork/978.0.7 Darwin/18.6.0 (x86_64))
Also, the emails sent via ‘Notification Master’ get created as tickets—I have started to notice that behaviour recently. Have there been any changes?
I’m also using docker-compose, and I can confirm. For me it’s
Deine IP: 172.17.0.1 which is the IP address of the bridge on my docker host:
zammad.ourcompany.tld ~ # ifconfig
br-zammad: flags=4163<UP,BROADCAST,RUNNING,MULTICAST> mtu 1500
inet 172.17.0.1 netmask 255.255.255.0 broadcast 172.17.0.255
inet6 fe80::42:ffff:fe6b:ee64 prefixlen 64 scopeid 0x20<link>
ether 02:42:ff:6b:ee:64 txqueuelen 0 (Ethernet)
RX packets 12380287 bytes 44864958151 (41.7 GiB)
RX errors 0 dropped 0 overruns 0 frame 0
TX packets 11387564 bytes 2086079459 (1.9 GiB)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0
This is probably due to the fact that from the zammaddockercompose_zammad-nginx_1’s container point of view, all requests originate from this IP (I’m using Apache on my docker host as a reverse proxy):
zammad.ourcompany.tld ~ # docker logs --tail 1 zammaddockercompose_zammad-nginx_1
172.17.0.1 - - [23/May/2019:09:11:57 +0000] "GET /api/v1/users/4123?full=true&_=1558595065205 HTTP/1.1" 200 656 "https://zammad.ourcompany.tld/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:67.0) Gecko/20100101 Firefox/67.0"
realip module could help here?
The root here is Ruby in that case, see:
As in screenshot, every user shows connecting from localhost.
Zammad on Ubuntu installed from repo
Is that nginx configuration fault?
prioritized by payment
Does this apply?
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