Infos:
- Used Zammad version: 6.2.0
- Used Zammad installation type: (source, package, docker-compose, …)
- Operating system: CentOS
- Browser + version:
Expected behavior:
- Create a ticket via web and receive a mail notification if updated or closed for both agents and customer.
Actual behavior:
- Create a ticket via web no notification is sent to the creator of the ticket