Infos:
Used Zammad version: 6.3.1
Used Zammad installation type: source
Operating system: Ubuntu 24
Browser + version: Chrome. Safari
On mobile view, when creating a new ticket I get spinning wheel and gets stuck there. Tried on iOS Chrome, and Safari
Did you already check the reverse proxy configuration for the websocket?
paulnye
October 30, 2024, 11:30pm
3
No I have not. Is their an article in the documentation that I can read and lean about this?
The config was present in zammad.conf but not zammad_ssl.conf
So after adding the config lines to zammad_ssl.conf is was solved.
Thank you!
As per Configure the Webserver — Zammad System Documentation documentation the recommended way is to replace the content of zammad.conf
with the content of zammad_ssl.conf
. Having two configuration files to the same Zammad installation makes zero sense. Especially because the default does not use SSL.
fix for NGINX is small changes in the webserver configuration:
location /cable {
proxy_http_version 1.1;
proxy_set_header Upgrade $http_upgrade;
proxy_set_header Connection "Upgrade, Keep-Alive";
proxy_set_header Host $host;
proxy_set_header CLIENT_IP $remote_addr;
proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
proxy_set_header X-Forwarded-Proto $scheme;
proxy_read_timeout 86400;
proxy_buffering off;
proxy_pass http://zammad-railsserver;
}
hope you enjoy
I don’t see the need for your additions to be honest. It works fine and well without them.