No timer displayed in Escalation At tab


  • Used Zammad version: Latest
  • Used Zammad installation type: ( package)
  • Operating system: Ubuntu 18.04 LTS
  • Browser + version: Latest Google Chrome

Expected behavior:

  • Create SLA with first response time = 8H for tickets with new state and priority 4
  • New ticket arrive with priority 4 should have timer at Escalation At tab

Actual behavior:

  • No timer displayed


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