Infos:
- Used Zammad version: 3.3
The following was specified in the trigger for the mail subject:
Helpsystem; (#{config.ticket_hook}#{ticket.number} - #{ticket.title})
Expected behavior:
Helpsystem; Ticket_12345 - This is a new ticket!
Actual behavior:
-
Helpsystem; - This is a new ticket!
If there is no space in front of#{ticket.number}
, it will not be displayed. If there is a space, everything is displayed correctly.
Steps to reproduce the behavior:
- Create a trigger with the mail subject:
#{config.ticket_hook}#{ticket.number} - #{ticket.title}
Is this a bug or have I configured something wrong?