Infos:
Used Zammad version: 5.0.0
Used Zammad installation type: (source, package, docker-compose, …) any
Operating system: any
Browser + version: any
Expected behavior:
1)Ticket status changing
2)Core Workflows chaning
Actual behavior:
1)There is no possible to close,change status and etc of ticket. Inside the ticket and with group opperations
2) Core workflows page doesn’t work, “loading” and nothing more
Steps to reproduce the behavior:
Go to Tickets and try to change status or just try to close ticket
Go To Settings-System-Core Workflows
For reference, originally came from:
opened 08:07AM - 12 Oct 21 UTC
closed 08:34AM - 12 Oct 21 UTC
question
<!--
Hi there - thanks for filing an issue. Please ensure the following things … before creating an issue - thank you! 🤓
Since november 15th we handle all requests, except real bugs, at our community board.
Full explanation: https://community.zammad.org/t/major-change-regarding-github-issues-community-board/21
Please post:
- Feature requests
- Development questions
- Technical questions
on the board -> https://community.zammad.org !
If you think you hit a bug, please continue:
- Search existing issues and the CHANGELOG.md for your issue - there might be a solution already
- Make sure to use the latest version of Zammad if possible
- Add the `log/production.log` file from your system. Attention: Make sure no confidential data is in it!
- Please write the issue in english
- Don't remove the template - otherwise we will close the issue without further comments
- Ask questions about Zammad configuration and usage at our mailinglist. See: https://zammad.org/participate
Note: We always do our best. Unfortunately, sometimes there are too many requests and we can't handle everything at once. If you want to prioritize/escalate your issue, you can do so by means of a support contract (see https://zammad.com/pricing#selfhosted).
* The upper textblock will be removed automatically when you submit your issue *
-->
### Infos:
* Used Zammad version: 5.0/develop
* Installation method (source, package, ..): any
* Operating system: any
* Database + version: any
* Elasticsearch version: any
* Browser + version: any
### Expected behavior:
1)Ticket status changing
2)Core Workflows chaning
### Actual behavior:
1)There is no possible to close,change status and etc of ticket. Inside the ticket and with group opperations
2) Core workflows page doesn't, "loading" and nothing more
### Steps to reproduce the behavior:
Go to Tickets and try to change status or just try to close ticket
Go To Settings-System-Core Workflows
![Z1](https://user-images.githubusercontent.com/92361537/136916530-6d5935c7-a26d-47b4-82e1-fd22b313570b.JPG)
![Z2](https://user-images.githubusercontent.com/92361537/136916535-def7dae0-3ebf-4e0b-b315-a66a125f5fa1.JPG)
[Z3.zip](https://github.com/zammad/zammad/files/7328093/Z3.zip)
Yes I'm sure this is a bug and no feature request or a general question.
system
Closed
February 9, 2022, 8:41am
3
This topic was automatically closed 120 days after the last reply. New replies are no longer allowed.