Used Zammad installation type: package
?? Is there any preferred option from (source, package, docker-compose, …)?
Operating system: Ubuntu 22.04.3
Browser + version: Safari Latest iOS
Expected behavior:
New user wants to get access to zammad instance.
Here he press the password reset link on the website.
Email is sent after putting the email into form.
Pressing Reset-Link within Email opens Form to set the new password.
Actual behavior:
New user wants to get access to zammad instance.
Here he press the password reset link on the website.
Email is sent after putting the email into form.
Pressing Reset-Link within Email opens Mobile Version with login field but no password reset form.
Only if I open the link on Desktop Versions…
Steps to reproduce the behavior:
New User does not have password but has submitted a new ticket
Wants to get access to gui.
See steps above
@nikomax Currently it’s correct that there is no password reset handling directly inside the mobile view.
I agree that it’s not a good situation that the password reset link redirects to the login form on the mobile view. Maybe we should for now add some exceptions for this mobile auto-redirect detection.