No Password Reset Form on Mobile Version

Technical assistance
1
  • Used Zammad version: 6.2 (latest)
  • Used Zammad installation type: package
    ?? Is there any preferred option from (source, package, docker-compose, …)?
  • Operating system: Ubuntu 22.04.3
  • Browser + version: Safari Latest iOS

Expected behavior:

  • New user wants to get access to zammad instance.
    Here he press the password reset link on the website.
    Email is sent after putting the email into form.
    Pressing Reset-Link within Email opens Form to set the new password.

Actual behavior:

  • New user wants to get access to zammad instance.
    Here he press the password reset link on the website.
    Email is sent after putting the email into form.
    Pressing Reset-Link within Email opens Mobile Version with login field but no password reset form.
    Only if I open the link on Desktop Versions…

Steps to reproduce the behavior:

  • New User does not have password but has submitted a new ticket
    Wants to get access to gui.
    See steps above
2

@nikomax Currently it’s correct that there is no password reset handling directly inside the mobile view.

I agree that it’s not a good situation that the password reset link redirects to the login form on the mobile view. Maybe we should for now add some exceptions for this mobile auto-redirect detection.

3

Sounds Great,

What is better:
Writing here in community
Opening a ticket in GitHub
Both

I preferred here, because of discuss and I am not sure how I can see the releases for package build in GitHub.

4

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