There should be much more Tickets in that list.
I cant reindex because elastic search 6.8 is not supported. Upgrade to 7 says i need to reindex with 6.8
What can i do?
Is there any way to drop that index and create it new? I can rebuild index because
sudo zammad run rake searchindex:rebuild --trace
[sudo] password for user:
** Invoke searchindex:rebuild (first_time)
** Invoke environment (first_time)
** Execute environment
** Invoke searchindex:configured (first_time)
** Invoke environment
** Execute searchindex:configured
** Invoke searchindex:version_supported (first_time)
** Invoke environment
** Execute searchindex:version_supported
rake aborted!
Version 6.8.23 of configured elasticsearch is not supported.
And when i update to ES 7.dunno it cant be rebuilded because that index seems to be builded with v5.x and 7.x cant rebuild that old index.
So, my solution to elasticsearch issue was to delete the index while on 6.8
curl -XDELETE 'http://localhost:9200/*'
update to 7.x and recreate index again.
zammad run rake searchindex:rebuild --trace
** Invoke searchindex:rebuild (first_time)
** Invoke environment (first_time)
** Execute environment
** Invoke searchindex:configured (first_time)
** Invoke environment
** Execute searchindex:configured
** Invoke searchindex:version_supported (first_time)
** Invoke environment
** Execute searchindex:version_supported
** Execute searchindex:rebuild
** Execute searchindex:drop
drop indexes...done
** Execute searchindex:drop_pipeline
delete pipeline (pipeline)... done
** Execute searchindex:create
create indexes...done
** Execute searchindex:create_pipeline
create pipeline (pipeline)... done
** Execute searchindex:reload
reload data...
reload Group
- started at 2022-02-17 12:16:35 UTC
1/1
- took 0 seconds
reload KnowledgeBase::Answer::Translation
- started at 2022-02-17 12:16:35 UTC
7/7
- took 0 seconds
reload KnowledgeBase::Translation
- started at 2022-02-17 12:16:35 UTC
1/1
- took 0 seconds
reload KnowledgeBase::Category::Translation
- started at 2022-02-17 12:16:36 UTC
5/5
- took 0 seconds
reload Cti::Log
- started at 2022-02-17 12:16:36 UTC
- took 0 seconds
reload StatsStore
- started at 2022-02-17 12:16:36 UTC
15/15
- took 0 seconds
reload Ticket
- started at 2022-02-17 12:16:36 UTC
100/2335
200/2335
300/2335
400/2335
500/2335
600/2335
700/2335
800/2335
900/2335
1000/2335
1100/2335
1200/2335
1300/2335
1400/2335
1500/2335
1600/2335
1700/2335
1800/2335
1900/2335
2000/2335
2100/2335
2200/2335
2300/2335
2335/2335
- took 283 seconds
reload Ticket::State
- started at 2022-02-17 12:21:20 UTC
7/7
- took 0 seconds
reload Ticket::Priority
- started at 2022-02-17 12:21:20 UTC
3/3
- took 0 seconds
reload User
- started at 2022-02-17 12:21:20 UTC
100/386
200/386
300/386
386/386
- took 7 seconds
reload Chat::Session
- started at 2022-02-17 12:21:27 UTC
- took 0 seconds
reload Organization
- started at 2022-02-17 12:21:27 UTC
2/2
- took 0 seconds
But still no tickets in list after 12.01.2022
Does anyone have an idea, why i cant see no more closed tickets after 12. January 2022?
@MrGeneration do you know why i cant see all closed tickets in Ticket Overview? From today, i can see that there should be more closed tickets in this list (+15 Tickets) but there is one day off now (11.01. instead of 12.01.)
I need help please!
Can any one help please?
I logged in as Admin, changed the View to be ordered from down to up, and now everything works fine again.
This topic was automatically closed 120 days after the last reply. New replies are no longer allowed.
