Nagios integration

Technical assistance
1

Infos:

  • Used Zammad version: 3.3
  • Used Zammad installation source: package
  • Operating system: centos 7
  • Browser + version: Firefox

Expected behavior:

Tickets from nagios (Server Down / Server Up) should be auto closed

Actual behavior:

Nagios send first Ticket Server Down. After Problem is solved Nagios send Ticket Server Up.
There two tickets in zammand.

grafik
grafik897×459 41.6 KB

grafik
grafik1820×105 14 KB

grafik
grafik

Steps to reproduce the behavior:

2

Hello, the problem is the same with Icinga. I suspect this is because the problem is reported once for hosts and once for service, and when you recover the host or service, Zammad doesn’t get it right

3

In this case the alert is in both times an host alert.

4

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