Nagios integration

Infos:

  • Used Zammad version: 3.3
  • Used Zammad installation source: package
  • Operating system: centos 7
  • Browser + version: Firefox

Expected behavior:

Tickets from nagios (Server Down / Server Up) should be auto closed

Actual behavior:

Nagios send first Ticket Server Down. After Problem is solved Nagios send Ticket Server Up.
There two tickets in zammand.



grafik
grafik

Steps to reproduce the behavior:

Hello, the problem is the same with Icinga. I suspect this is because the problem is reported once for hosts and once for service, and when you recover the host or service, Zammad doesn’t get it right

In this case the alert is in both times an host alert.

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