Currently you can only attach mails from Outlook to a ticket as a msg file. It would be great if the msg file could be integrated so that the mail content is displayed in the same way as if this mail were forwarded to the ticket mail address.
Currently you can only attach mails from Outlook to a ticket as a msg file. It would be great if the msg file could be integrated so that the mail content is displayed in the same way as if this mail were forwarded to the ticket mail address.