Mouseover ticket title to show ticket summary

Hello,

I would like to have the functionality to see a quick ticket summary when hovering with my mouse over a ticket title.

Most ticket titles are very vague so I have to open all tickets to find out where to dispatch them. Being able to get a quick glimpse at the tickets content would speed up our 1st level dispatching quite nicely :slight_smile:

A mouseover summary popup is already done nicely with the customer field:

1 Like